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Christmas Tree

Our Christmas 2008 Shipping Promise

Christmas Hearth
We promise to get your package to UPS in time for them to deliver on or before Wednesday, December 24
provided that you select your UPS delivery speed according to this chart
:
If you place your order before 5:00 pm (EST) Saturday, Dec 13th
Anywhere in the USA No restrictions. You can choose UPS Ground as your shipping method.

If you place your order after 5:00 pm (EST) Saturday, Dec 13th but before 5:00 pm (EST) Sunday, Dec 14th
Locate the destination of your package on the below map. If it is in the gray (6-day) part of the map (parts of northern Maine), you must now choose UPS 3-Day Select.
For all other areas you may still choose Ground.

If you place your order after 5:00 pm (EST) Sunday, Dec 14th but before 5:00 pm (EST) Monday, Dec 15th
Locate the destination of your package on the below map. If it is in the gray (6-day) part of the map (parts of northern Maine) or in the bright orange (5-day) part of the map (most of the eastern USA and parts of far northern North Dakota and Minnesota), you must now choose UPS 3-Day Select.
For all other areas you may still choose Ground.

If you place your order after 5:00 pm (EST) Monday, Dec 15th but before 5:00 pm (EST) Tuesday, Dec 16th
Locate the destination of your package on the below map. If it is in the yellow (1-day), gold (2-day) or green (3-day) part of the map, you may choose UPS Ground.
For all other areas, you must now choose UPS 3-Day Select.

If you place your order after 5:00 pm (EST) Tuesday, Dec 16th but before 5:00 pm (EST) Wednesday, Dec 17th
Locate the destination of your package on the below map. If it is in the yellow (1-day) or gold (2-day) part of the map, you may choose UPS Ground.
For all other areas, you must now choose UPS 2nd Day Air.
Do not choose 3-Day Select.

If you place your order after 5:00 pm (EST) Wednesday, Dec 17th but before 12:00 noon (EST) Monday, Dec 22nd
Locate the destination of your package on the below map. If it is in the yellow (1-day) part of the map, choose UPS Ground.
For all other areas, you must now choose UPS Next Day Air or Next Day Air Saver.
Do not choose 3-Day Select or 2nd Day Air.

IMPORTANT NOTE: If you need your order delivered on a date before
Wednesday, December 24, please contact us by email and make special arrangements.
We will need to know what you plan to order and where we will be shipping (include destination city and ZIP code).

We ship as soon as your order is ready.
UPS 3-Day Select packages will ship no later than Friday, December 19.
UPS 2nd Day Air packages will ship no later than Monday, December 22.
UPS Next Day Air packages will ship no later than Tuesday, December 23.

Once we ship, you can Track Your Package.

We will be closed for our Christmas/New Year holiday from Wednesday, December 24 through Thursday, January 1.
Orders placed after 12:00 noon (EST) on Monday, December 22, will be filled after January 2, 2009.

Very Important!
Our commitment to you is that we will ship your order on time.  We're sorry, but we cannot be responsible for late delivery by UPS if we have met that commitment.  We have absolutely no control over UPS (or adverse weather conditions or transportation disruptions they may encounter) once they accept your package from us.

UPS Ground Time-In-Transit Map
 
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